Warranty

All BPGreenShop gear includes a 2 year limited warranty against product failure caused by manufacturing, material, and design defects. Products will be repaired when possible or replaced based on the specific needs of each case.

Scuffs, punctures, or tears caused by wear, misuse, accidents, or extreme weather are not covered, however, they can usually be easily fixed with seam tape by the user. Our products are constructed from ultralight materials, and some wear and tear is to be expected.warranty

In the event that a bargain item, discounted used item, or discontinued item cannot be repaired, the customer will be given a credit towards a new order of a different item.

All warranty requests can be processed through our customer portal or by phone at (888) 888-8888.

Repairs

If you experience any trouble with your gear, please let us know and our staff will work with you to find a reasonable solution.

When sending in gear for repair, please make sure it is free from pet hair, grass, and debris, dirt, etc or they may be rejected and returned back to you.

Sending in your package

United States